Meet the digital fitness platform that gets to know you. It assesses your fitness level and recommends workouts based on your fitness level, available time, and the workout experiences you enjoy most. You can stick to one routine or discover something new and personalized every day of the week. Whatever you choose, the JRNY™ digital fitness platform keeps you on track for your long-term health and fitness success.

How does JRNY work?

When you first log in to the JRNY platform, whether for your treadmill, indoor bike, or Max Trainer, you will be asked to complete your fitness assessment. The platform assesses the user's fitness level and recommends workouts based on your achieved fitness level. If you already have some fitness experience, you might find the first workouts very easy. That's normal! JRNY continues to learn and adapt. This eliminates guesswork and will quickly set you on your way to a more productive workout.

JRNY™ members receive personalized workouts with voice guidance for compatible devices. Both cardio and strength video workouts led by a trainer, the ability to travel the world by linking workouts to over 100 real-world routes. And access via the consoles of certain Bowflex products to the user's own entertainment subscriptions, such as Netflix, Amazon Prime Video, HBO Max, and Disney+.

What are the key features of JRNY?

• Improve yourself with daily adaptive workouts

Experience custom-made workout programming with real-time coaching that automatically adjusts as you get stronger.

• Stream entertainment during your workouts

Stream Netflix, Hulu, Prime Video, HBO Max, and Disney+ during your adaptive workouts.*

Please note: only available on Bowflex products with built-in touchscreen consoles. Third-party streaming subscriptions required, not included.

• Explore virtual destinations around the world

Travel through over 100 beautiful virtual routes at your own pace, or experience them together with your adaptive workouts.

• Motivate yourself with on-demand classes

Sweat it out with world-class trainers who inspire you. Experience a wide range of HIIT, Recovery, and Endurance.

• Expand your possibilities with full-body workouts

Complete your routine with a variety of full-body workouts, such as yoga, Pilates, and strength training.

• Achieve your goals with virtual coaching in real time

Achieve every training goal with the guidance of a friendly virtual coach.

• Celebrate your successes with all-in-one tracking

View your milestones, achievements, and personal bests in one convenient place.

Which devices are compatible with JRNY?

What is the difference between JRNY with a built-in screen and JRNY on the app?

What free workout programs, real-world routes, and workout videos do you have access to via JRNY™*?

Below are tables per fitness category showing which workouts you have unlimited access to via the unpaid version of JRNY.

*Please note that free workouts may change. Always contact us for the latest updates.

How to create a JRNY™ Account, and how to create a subscription?

For a limited time, new JRNY™ customers receive a free two-month subscription, which can be activated via the JRNY™ app (iOS 14.0 or higher; Android 7.1 or higher required). After the 1-year trial period, a JRNY™ membership will cost €20.99 per month or €154.99 per year (prices per country may vary and App/Google Store regulations). You must download the JRNY™ app to create an account, even if you have a device with a built-in console.

Your JRNY™ membership will be linked to your Apple ID or Google account. From there, you can manage and cancel the membership. After cancellation, you can still use JRNY™ Membership features for the remainder of the free trial period.

Frequently Asked Questions (FAQ) Bowflex JRNY app

1. How much does the Bowflex JRNY app cost?

To use the above features, costs apply. These prices can be found in the app or Android store. If in doubt, you can always contact us. If you cancel at least 48 hours before the trial expires, you will not have to pay. To use the Bowflex App, you do need to register, which is completely free.

The Bowflex Fitness Tracking & Rewards feature is completely free
With badges and rewards for milestones, new personal bests, and monthly goals, the app provides motivation. Furthermore, you get an in-depth analysis of your workouts and the Max JRNY app helps you track your time, calorie burn, and more.

2. How does dynamic coaching work and how are workouts customized?

Max customizes personalized workouts based on your previous training history. The goal of these tailored workouts is to help you burn the most calories and improve your fitness, while staying within your unique capabilities. This is achieved by adjusting the difficulty (intended burn rate) and length (time) of each workout. If you exceed or don't quite reach your calorie burning goals, Max will encourage you to slow down or speed up to ensure you stay on target, and will congratulate you when you reach certain goals along the way. After you complete your first fitness assessment, Max adapts to your fitness level as you continue to complete custom workouts. Max uses a complex algorithm based on your previous history of calories burned. By measuring how many calories are burned and how quickly they are burned, Max takes this data and customizes workouts to your unique fitness level.

3. Which devices are compatible with the JRNY app?

All Apple devices with iOS 14.00 or higher and most Android devices with version 7.1 or higher. PLEASE note that this can change continuously. Our advice is to check the app or android store.

4. How do I connect to my device?

Choose the connection from within the app. On the home screen, select the Bluetooth logo and then the device.
Once connected, your Max Trainer's console will dim, this is normal.
"App Connected" will be displayed and you are good to go.

5. I cannot connect my smartphone or tablet, what now?

Try the following steps:

1. Ensure Bluetooth® is enabled.
2. Ensure your Max Trainer machine is plugged in.
3. Restart your machine by unplugging it. Plug it back in. It will take approximately one minute for your machine to fully power on.
4. Force close the JRNY™ app and reopen it.
5. Completely restart your smartphone or tablet.

6. How many users can I create with 1 paid account?

With 1 paid account, you can create an unlimited number of user profiles with the exception of:

• Bowflex M8: 4 users
• Bowflex M6: 2 users
• Bowflex BXT326, BXT226 & BXT128 treadmills: 4 users

7. Why can't I make my personal training longer than the indicated time?

Max encourages users to start with times recommended for their current fitness level. As you progress in your fitness journey, Max responds by granting you access to longer workouts. If you find the recommended time cap for your custom workouts is too low, you can re-take the fitness assessment at any time to reset.

8. Will Max save my workouts if I'm offline?

Yes! To ensure Max records your offline workouts, your Max Trainer must be set to the "User Number" associated with your machine. After completing a pre-programmed workout, "Workout Saved" will appear on your machine's console. The next time you connect your JRNY™ app to your machine, the app will automatically add offline workouts to your journal.

9. Can I delete workouts from my logbook?

Yes, since December 2021 this function is available

10. Do I need an internet connection for the Max app to work?

The JRNY™ app requires an internet connection for all functionality.

11. Is the MIP app the same as the Bowflex JRNY app?

These are indeed the same apps. On 13/11/2019, the name was officially changed from MIP to JRNY. This has no consequences for your account.

12. How many devices can I activate on one JRNY account?

A maximum of 5 devices.

13. How do JRNY Updates work on my built-in consoles?

After connecting to your product, you may see a "Console update required" message. Follow these instructions to update your product. You cannot use the JRNY™ platform until the firmware update is complete.

• Tap the "Update" button in the alert.
• Read the requirements for a successful update.
• Press the "Start Update" button at the bottom of the screen. Scroll all the way down if necessary.
• If prompted, press the "Enter" button on your product.
• When the progress bar is complete, "Update complete" will be displayed with a green checkmark.
• Turn your product off and on again by disconnecting and reconnecting the power cord.
• After your product starts up, check the console and wait for additional updates to complete if necessary. If "Power Cycle" appears again, unplug and re-plug the power cord.
• If prompted, enter the user profile information on the console (see your user manual for steps).
• "Get Ready" will appear on your console. Tap the Finish button. It may take a few seconds to become active.
• Update complete.

14. Is it normal for my Max Trainer M6 & Max Trainer M8 consoles to turn black during training with JRNY?

Yes. Once you have correctly paired your phone or tablet to your product, your product's console will dim, and all data and resistance settings can be viewed through your phone/tablet during your workout.

Please note that this information may be subject to change.
Would you like more information about High Intensity Interval Training? Then read this blog.
Do you have questions or comments about the JRNY app? Respond in the comments or send us an email to sales@nrgfitness.nl